FAIS Disclosure
This disclosure is made in compliance with the Financial Advisory and Intermediary Services Act, 2002 (Act 37 of 2002) (“the FAIS Act”) and the General Code of Conduct for Authorised Financial Services Providers and Representatives.
Financial Services Provider Details
- Name: Acorn Brokers (Pty) Ltd
- FSP Number: 47433
- Registration Number: [Company Registration Number]
- Physical Address: Stellenbosch, Western Cape, South Africa
- Postal Address: Stellenbosch, Western Cape, South Africa
- Phone: +27 (0)69 007 6320
- Email: info@acornbrokers.co.za
Licence Categories
Acorn Brokers (Pty) Ltd is authorised to provide intermediary services in the following categories:
- Short-term Insurance — Personal Lines
- Short-term Insurance — Commercial Lines
Compliance Officer
- Name: [Compliance Officer Name]
- Phone: [Compliance Officer Phone]
- Email: [Compliance Officer Email]
Professional Indemnity Insurance
Acorn Brokers (Pty) Ltd holds Professional Indemnity (PI) insurance as required by the FAIS Act. This insurance is maintained at all times to cover any claims arising from the rendering of financial services by Acorn Brokers or its representatives.
Conflicts of Interest
Acorn Brokers is committed to managing conflicts of interest in accordance with the FAIS General Code of Conduct. We maintain a Conflict of Interest Management Policy that ensures we always act in the best interests of our clients. We will disclose any actual or potential conflict of interest that may affect the objectivity of the advice or services rendered to you.
Remuneration
Acorn Brokers may receive the following forms of remuneration:
- Commission from underwriters or insurers on policies placed on your behalf, in accordance with the Short-term Insurance Act and the Regulations on Maximum Commission.
- Fees for specific advisory or intermediary services, which will be disclosed and agreed upon prior to the service being rendered.
Full details of the remuneration applicable to your specific product will be disclosed to you before you commit to any financial product.
Complaints Procedure
If you are dissatisfied with any financial service rendered by Acorn Brokers, you have the right to lodge a complaint. Please see our Complaints Policy for the full procedure.
You may also direct complaints to the FAIS Ombud:
- FAIS Ombud: Advocate Nonku Tshombe
- Phone: 012 762 5000
- Email: info@faisombud.co.za
- Postal Address: PO Box 74571, Lynwood Ridge, 0040
- Website: https://www.faisombud.co.za
Client Record
In terms of the FAIS Act, you are entitled to request a copy of any record maintained by Acorn Brokers relating to you and any financial services rendered to you. To request such records, please contact us at info@acornbrokers.co.za.
Acorn Brokers (Pty) Ltd
FSP 47433 | Authorised Financial Services Provider